What payment methods are available?

Promo Ad accept payments via direct debit, cheque and money order.


What if I want to cancel my order(s)?

If you need to cancel your order please contact us ASAP. We will do our best but once it have been printed on with your logo and message we are unable to grant refunds.


I don’t have a digital image for my product.

Whether you have a logo drawn on a piece of paper ora concept in your head. Promo Ad can assist in creating the digital logo of your dreams with their team of graphic artist. Contact us to find out more – info@promoad.com.au


I am unsure of what I need for my event?

We can guide you through the process. With product selection, logo design to delivery. Contact us at info@promoad.com.au and we will gladly help you.


What are your shipping fees?

Shipping always depends on the size and weight of an item. At Promo Ad we like to ensure your products are delivered safely to your door, thats why we arrange tailored quotes and shipping for each order. Drop us an email to find out more – info@promoad.com.au


Do you provide tailored items for weddings?

Absolutely. We have many weddings using Promo Ad to create meaningful guest gifts, printed seating charts and name places, invitations and thank you cards. If you have an idea of what you would like, contact us as we are sure we can provided a quality and affordable product for your special day. info@promoad.com.au